DGN currently occupies over 190,000 square feet of warehouse space. Additionally, we regularly acquire additional space for special projects or increased activities.

Secure Access
Our current warehouse environments utilized for P.O.P., service publications, premiums and other marketing materials are secure, with limited access. A full security system that includes barrier sensors and motion detectors is active when supervisory staff are not in the facility.

DGN Distribution Centre
DGN has been a key partner in helping our customers meet their distribution needs for many years. Over that timeframe we have successfully played a part in numerous challenging distributions and product launches, last-minute collations and rush order fulfillment. Our commitment to our customers remains as strong today as it was at the outset and our capabilities even stronger.

Daily Orders
DGN has experience in dealing with every conceivable variation of daily order service level: From same day shipping of orders received by noon to orders that are held for weeks at a time; DGN can respond to all requirements.

Low Return Rate
We have an exceptionally low return rate, even when customer and courier reasons are included. Our objective is zero returns, and we continually look at process enhancements or customer updates to reach this. All returns are authorized via an MRA (Material Return Authorization) provided by Customer Service and tracked through Receiving. Credits to customers (where applicable), within predetermined guidelines, would be processed speedily.

Special Distributions
DGN is routinely able to turn distributions around, with very little notice, even when materials arrive late. These can range from small mailings to much larger distributions involving pre-collation and special packaging.

Convenient Location
Our proximity to the airport provides a two-hour headstart over many other locations in the Greater Toronto Area critical when marketing campaigns or service releases need to be shipped expeditiously. Our daily order cut-off is consistently later than most. We work with Canada Post, Purolator, ATS and other carriers to take advantage of this extra time.